POSEIDON CARAIBES GENERAL TERMS AND CONDITIONS OF SALE
The terms used in the present document and which are capitalized without having been previously defined have the meaning given to them below:
"Customer" means a natural person of legal age or a legal entity, acting for personal or professional purposes and having full legal capacity to enter into commitments hereunder.
"Terms and conditions of sale of the reserved fare" means the specific conditions of each reservation made by the Client.
"Reservation Confirmation" means the document summarizing the details of the reservation made by the Client, sent by the website or the Residence Hotel to the Client.
"Reservation request" refers to any request made by the Client to reserve an apartment in the Résidence Hôtelière.
"Hotel Residence" refers to the Hotel Residence POSEIDON CARAÏBES, operated by SARL POSEIDON CARAÏBES with a capital of 1000 €, whose head office is located at 11 RUE DES ARTS ET METIERS 97200 FORT-DE-FRANCE, registered with the RCS of FORT DE FRANCE under number 832 685 457 00018.
"Partners" refers to all service providers who have concluded a service contract or partnership agreement with the Résidence Hôtelière.
"Service" refers to any apartment reservation service of the Résidence Hôtelière made by the Client on the Résidence Hôtelière website or by telephone.
"Internet site of the Résidence Hôtelière" refers to the Internet site dedicated to the Hotel and accessible at the following address https://poseidon-caraibes.com
ARTICLE 1 - Scope of application
These General Terms and Conditions of Sale apply, without restriction or reservation, to any purchase of apartment reservation services within the Résidence Hôtelière and related services ('the Services') offered by the Résidence Hôtelière ('the Provider' or the 'Résidence Hôtelière') to consumers and Clients on the Résidence Hôtelière Internet Site
The main characteristics of the Services and the internal regulations are presented on the Internet site of the Résidence Hôtelière.
The Client is required to read them before making any reservation. The choice and purchase of a Service is the sole responsibility of the Client.
The Client declares:
● Have full legal capacity to commit to these General Terms and Conditions of Sale.
● To make reservations for hotel rooms and related services for his/her personal or professional needs.
● Be able to save and print the present General Terms and Conditions of Sale.
The contact details of the Hotel are as follows:
POSEIDON CARIBBEAN Rue Moi Laminaire, ZAC Etang Z'Abricot, 97200 FORT DE FRANCE.
These conditions apply to the exclusion of all other conditions, including those applicable to other marketing channels of the Services.
The Client is informed that the Résidence Hôtelière concludes partnership agreements with third-party travel service providers in order to allow him/her, by using the services offered by these partners on their website, to search for, select and reserve apartments in the Résidence Hôtelière. Any reservation of an apartment in the Résidence Hôtelière made under these conditions implies the consultation and complete and unreserved acceptance by the Client of the special conditions of the service provider, the conditions of sale of the reserved rate and these general conditions of sale. The Client declares that he/she has obtained from the Residence Hotel all the necessary information available on the website.
These General Terms and Conditions of Sale are accessible at any time on the Résidence Hôtelière website and will prevail, if necessary, over any other version or any other contradictory document.
Unless proven otherwise, the data recorded in the provider's computer system constitutes proof of all transactions concluded with the Customer. Thus, the entry of banking information, the acceptance of the General Terms and Conditions of Sale, the Terms and Conditions of Sale of the rate or the Reservation Request, has the same value between the Résidence Hôtelière and the Client as a handwritten signature on paper.
The computerized records kept in the computer systems of the Résidence Hôtelière will be kept in reasonable conditions of security and will be considered as proof of communication, orders and payments made between the Résidence Hôtelière and the Client.
The Résidence Hôtelière ensures the conservation of the written record of the conclusion of the contract in electronic or paper format for a maximum period of 5 years. The Client is informed that his/her IP address is recorded at the time of reservation.
In accordance with the French Data Protection Act of January 6, 1978, the Client has the right to access, rectify and oppose all of his personal data at any time by writing a letter and providing proof of his identity to : La Résidence Hôtelière POSEIDON CARAÏBES 11 RUE DES ARTS ET MÉTIERS Lot Dillon Stade ℅ Buro Club 97200 FORT-DE-FRANCE.
The present General Terms and Conditions of Sale also include the Personal Data Charter.
The Customer declares that he/she has read these General Terms and Conditions of Sale (including the Personal Data Charter) and has accepted them by checking the box provided for this purpose before implementing the online reservation procedure as well as the General Terms and Conditions of Use of the Hotel Residence's Website.
Validation of the reservation of Services by the Client implies acceptance without restriction or reservation of these General Sales Conditions (including the Personal Data Charter).
The Client acknowledges that he/she has the required capacity to contract and acquire the Services offered by the Résidence Hôtelière in all its sales media.
These General Terms and Conditions of Sale may be subject to subsequent modifications, but the version applicable to the Customer's purchase is the one in force on the Residence Hotel's website on the date of the reservation.
These General Terms and Conditions of Sale are applicable for the duration of the services offered by the Résidence Hôtelière on the Résidence Hôtelière website. The Résidence Hôtelière reserves the right to temporarily or permanently close access to its Website.
ARTICLE 2 - Reservations
Art2.1 Reservations via the Internet and/or online reservation engine:
The Customer selects the services he/she wishes to reserve on the Internet site, according to the following procedures:
1. Selection of the type of apartment, the price and the duration of the stay in accordance with the internal regulations
2. Selection of additional services if necessary
3. Verification and validation of the details of the reservation, the total amount of the reservation, the conditions of the tariff
4. Indication of your contact information
5. Enter your credit card details in case of guarantee or prepayment
6. Consultation and acceptance of the general sales conditions and the conditions of the selected fare prior to the validation of the reservation
7. Validation of the reservation
The Client acknowledges that he/she has taken cognizance of the nature, the destination and the terms of reservation of the Services offered by the Résidences Hôtelière and that he/she has requested and obtained the necessary information to make his/her reservation with full knowledge of the facts. The Customer is solely responsible for his or her choice of services and their suitability for his or her needs, such that the Résidence Hôtelière cannot be held liable in this regard.
The Client undertakes to complete the information requested on the reservation request and attests to the truthfulness and accuracy of the information transmitted.
The contractual information is presented in French, English or Spanish and will be confirmed at the latest at the time of the validation of the reservation by the Client.
For reservations made exclusively on the Internet, the registration of a reservation on the Provider's website is made when the Client accepts the present General Terms and Conditions of Sale by checking the box provided for this purpose and validates his reservation. The Customer has the possibility to check the details of his reservation, its total price and to correct possible errors before confirming his acceptance (article 1127-2 of the Civil Code). This validation implies the acceptance of the entirety of the present General Sales Conditions and constitutes proof of the sales contract. It is therefore the Client's responsibility to verify the accuracy of the reservation and to immediately report any errors.
The sale of Services will be considered final only after the Provider has sent the Customer confirmation of the acceptance of the reservation by e-mail and after the Customer has received the full price.
Any reservation made on the Résidence Hôtelière website constitutes the formation of a contract concluded at a distance between the Client and the Provider. The Résidence Hôtelière reserves the right to cancel or refuse any reservation from a Client with whom there is a dispute relating to the payment of a previous reservation.
Each reservation is nominative and may not be transferred to a third party under any circumstances.
Cancellation of a reservation at the Standard Rate: In case of cancellation of the reservation at the Standard Rate by the Client after its acceptance by the Residence Hotel less than 72 hours before the scheduled date of stay, for any reason whatsoever, a sum corresponding to 50% of the total amount of the stay booked will be automatically acquired by the Provider and charged to the Client, as damages, in compensation for the loss suffered.
Cancellation / Modification of a reservation at the Non-Cancellable Non-Refundable rate:
In case of cancellation or modification of the reservation at the non-cancellable non-refundable rate by the Customer, for any reason whatsoever, a sum corresponding to 100% of the total amount prepaid will be automatically acquired by the Provider and charged to the Customer. The same shall apply in the event of the Customer's failure to show up on the scheduled date of arrival.
Art.2.2 Reservation by telephone, e-mail or at the physical counter of the Residence Hotel:
Each reservation is nominative and cannot be transferred to a third party under any circumstances.
Cancellation of a reservation at the Standard Rate: In the event of cancellation of the reservation at the Standard Rate by the Client after its acceptance by the Résidence Hôtelière less than 72 hours before the planned date of stay, for any reason whatsoever, a sum corresponding to 50% of the total amount of the reserved stay will be automatically acquired by the Service Provider and invoiced to the Client as damages in compensation for the prejudice suffered. The sale of Services will only be considered final after the Residence Hotel has sent the Client confirmation of acceptance of the reservation in writing by e-mail and after the deposit of a minimum of 50€ has been collected. The deposit is lost for the client if he cancels an order or withdraws, he cannot be forced to execute the contract. In case of cancellation, the deposit is kept and can be reused within 6 months for a new reservation from the date of the first cancelled reservation.
ARTICLE 3 - Rates
The Services offered by the Provider are provided at the rates in effect on the Residence Hotel's Website at the time the reservation is made by the Provider. The prices are expressed in Euros, exclusive of tax and VAT.
The rates take into account any discounts that may be granted by the Provider under the conditions specified on the Résidence Hôtelière website.
These rates are firm and non-revisable during their period of validity, as indicated on the Résidence Hôtelière website. The Provider reserves the right, outside this period of validity, to modify the prices at any time. The rates are indicated before and at the time of the reservation made by the Client. They are per apartment for the number of persons and the selected date.
The rates are confirmed to the Client in the commercial currency of the Residence Hotel, including all taxes (excluding tourist taxes). They take into account VAT at the rate applicable on the day of the reservation; any change in the rate applicable to VAT will automatically be reflected in the rates indicated on the date of the invoice. The same will apply to any modification or introduction of new legal or regulatory taxes imposed by the competent authorities.
The rates do not include the tourist tax which can be paid directly to the Residence Hotel.
The Client agrees to pay these various taxes without any dispute to the Résidence Hôtelière.
The payment requested from the Client corresponds to the total amount of the purchase, with the exception of the tourist tax, which is invoiced upon the Client's arrival at the Résidence Hôtelière. Unless otherwise stated on the Residence Hotel's website, additional services (breakfast, etc.) are not included in the price.
The conversion in foreign currency is given as an indication and is not contractual. If a rate involves payment directly to the Résidence Hôtelière upon the Client's arrival or departure and the Client's currency is not the same as that of the Hotel, the rate debited by the Hotel may be different from the rate communicated at the time of reservation, taking into account the change in the exchange rate between the date of reservation and the date of payment.
An invoice is issued by the Provider and given to the Customer upon provision of the reserved Services by mail or electronically.
The information contained in the Residence Hotel's catalogs, brochures and rates is given as an indication and may be revised at any time. The Résidence Hôtelière has the right to make any changes it deems necessary. When reserving an apartment, the Client is subject to the stipulations of the General Sales Conditions in effect at the time the order is placed.
ARTICLE 4 - Deposit
For all rentals of 2 nights or more, a deposit of 200€ (Prestige Studio, City Studio and Sea Studio) to 450€ (Superior Apartment and Family Apartment) is required on arrival to cover any damage to the rental property, as well as an additional deposit of 100€ to cover any cleaning costs at the end of the rental period. Any lost or damaged object must be reported to the reception during the stay or on the day of departure and may be charged at the fixed rate established by family (table below).
The Residence Hotel will demand the reimbursement of the damage with a minimum of 1000€ for repair and for inability to re-rent the accommodation if necessary. Any loss or damage to the equipment included in the service of the Residence Hotel will be deducted from the client's deposit and will be invoiced in addition to the non-return of the deposit if the total amount of the damage is greater than the deposit.
Families of financial penalties and Fixed Price In EUROS ( €) including VAT :
Small supplies = Dishes, knife, fork, cooking equipment, etc. = 30
Loss of key = Key of the accommodation, Key of access to the laundry, etc. = 50
Miscellaneous supplies = Remote controls, Towel, Kettle, Chandelier, Plant, Opening system etc. = 70
Appliances = Microwave, Coffee maker, Hot plate, etc. = 300
Big Appliances = Air conditioner, TV, Fridge, Oven, Dishwasher etc. = 500€.
Damage to the accommodation = Damage to the health, deterioration of paintings, deterioration of a door, breakage of carpentry, dressing room, etc. = 1000 €.
ARTICLE 5 - Terms of payment
In case of cash payment on the day of the reservation (Non-cancellable Non-refundable rate):
The price is payable in full on the day of the confirmation of the reservation by the Client, according to the methods specified in the article "Reservations" above, by secure payment:
- by credit cards: Visa, MasterCard, American Express, other credit cards (Ecard bleue, N26, Revolut).
At the time of booking, the Client communicates his bank details by specifying the name of the bank card, the bank card number, the validity date (the bank card must be valid until the end of the stay) and the cryptogram.
The payment data is exchanged in encrypted mode thanks to the SSL protocol.
The Client must present the credit card used to pay for the reservation at the Residence Hotel. The Customer may be asked to show proof of identity as part of the procedures to prevent credit card fraud.
The Provider shall not be obliged to provide the Services ordered by the Client if the price has not been paid in full in accordance with the above conditions.
Payments made by the Customer shall be considered final only after actual collection of the amounts due by the Provider.
In case of cash payment at the provision of services (Flexible Tariff):
The price is payable in cash, in full on the day of the provision of the reserved Services under the conditions defined in the article "Provision of Services" below and as indicated on the invoice given to the Customer, by secure payment:
- by credit cards: Visa, MasterCard, American Express. Payment data is exchanged in encrypted mode using the SSL protocol.
The Résidence Hôtelière will ask the Client, upon arrival, to pay a security deposit or to authorize the debiting of his/her bank card, in order to guarantee the payment of the sums corresponding to the services consumed on site.
The Customer will then communicate his bank details, specifying the name of the bank card, the number of the bank card, the date of validity (the bank card must be valid until the end date of the stay) and the cryptogram.
The Customer may be asked to present an identity document as part of the procedures to prevent credit card fraud.
The Provider shall not be obliged to provide the Services ordered by the Customer if the price has not been paid in full in accordance with the above conditions.
Payments made by the Customer shall be considered final only after the effective receipt of the amounts due by the Provider.
ARTICLE 6 - Provision of Services
The Services reserved by the Client, which include the reservation of apartments in the Résidence Hôtelière and related services, will be provided in accordance with the following terms and conditions, under the conditions set out in these General Terms and Conditions of Sale, supplemented by the Terms and Conditions of Sale of the Tariff, which the Client has taken note of and accepted when making a reservation on the Résidence Hôtelière website or any other web reservation platform, or when making a reservation by telephone or at the reception desk of the Résidence Hôtelière
Upon arrival, the Client will be asked to show his/her ID to ensure that he/she is required to complete a Police Form.
The Residence Hotel is a completely non-smoking area. The client will be held responsible for direct and/or indirect, consequential damages resulting from the act of smoking in the Residence Hotel. He/she will, therefore, be liable for the full amount of the costs of cleaning and restoring the damaged element or space to its original state.
The Client's personal belongings left in the apartment of the Résidence Hôtelière, especially outside the safe or in the public areas of the Résidence Hôtelière, are his/her sole responsibility. The Residence Hotel will not be held responsible for the loss, theft, deterioration or damage to the said items.
The client accepts and agrees to use the apartment in good manners. Therefore, any behavior contrary to good morals and public order will lead the Residence Hotel to ask the Client to leave the establishment without any compensation and without any refund if a payment has already been made. If no payment has been made, the client must pay the price of the nights consumed before leaving the establishment.
The client will be held responsible for all direct and/or indirect damages, which he/she is the author of, observed in the reserved apartment or which he/she could cause within the Residence Hotel. Consequently, he/she agrees to compensate the Residence Hotel for the amount of the said damage, without prejudice to the damages that may be due, procedural and legal costs incurred by the Residence Hotel.
A WIFI access allowing customers to connect to the Internet is offered according to the current policy of the Residence Hotel. The client agrees that the computer resources made available by the Résidence Hôtelière will not be used in any way for the purpose of reproduction, representation, provision or communication to the public of works or objects protected by copyright or by a related right, such as texts, images, photographs, musical works, audiovisual works, software and video games, without the authorization of the holders of the rights provided for in books I and II of the intellectual property code when such authorization is required. If the customer does not comply with the above obligations, he or she may be charged with an infringement of copyright (Article L.335-3 of the Intellectual Property Code), punishable by a fine of 300,000 euros and three years imprisonment. The customer is also required to comply with the security policy of the Internet service provider of the Résidence Hôtelière, including the rules of use of the means of security implemented in order to prevent the illicit use of computer resources and to refrain from any act undermining the effectiveness of these means.
Unless otherwise expressly agreed, the apartment will be made available to the Client on the day of arrival from 4:00 pm and the Client will leave the room on the day of departure at 11:00 am at the latest. Otherwise, in the case of a delay, an additional service charge will be invoiced to the client and in the case of a delay of more than 3 hours, an additional night will be invoiced to the client. The Client must check his departure date. In case of early departure, a fee equivalent to one night will be charged, unless the Client has notified the Residence Hotel at least 48 hours before departure.
The Provider undertakes to make its best efforts to provide the Services booked by the Customer, within the framework of an obligation of means.
The Client has a period of 8 days from the date of departure from the Résidence Hôtelière to submit written reservations or complaints concerning the provision of Services, with all related supporting documents, to the Hotel.
No claim shall be validly accepted in the event of non-compliance with these formalities and deadlines by the Client.
In the absence of reservations or claims expressly made within this time limit by the Client upon receipt of the Services, the latter shall be deemed to be in conformity with the reservation, in quantity and quality.
In case of displacement:
In the event of an exceptional event, force majeure or the impossibility of making the reserved apartment available to the Client, the Résidence Hôtelière reserves the right to accommodate the Client totally or partially in a hotel or other accommodation structure of equivalent category, for services of the same nature and subject to the Client's prior agreement.
ARTICLE 7 - Right of withdrawal
In accordance with article L 221-28 of the French Consumer Code, the Customer does not have the right of withdrawal provided for in article L 221-18 of the French Consumer Code, given the nature of the services provided.
The contract is therefore definitively concluded as soon as the reservation is made by the Client according to the terms and conditions specified in the present General Terms of Sale.
ARTICLE 8 - Responsibility of the Provider - Guarantee
The Provider guarantees, in accordance with the legal provisions and without additional payment, the Customer against any defect of conformity or hidden defect, resulting from a failure to perform the Services booked and effectively paid for under the conditions and according to the terms defined in these General Terms of Sale.
The Services provided through the website of the Résidence Hôtelière are in accordance with the regulations in force in France and Dom-Tom. The Service Provider shall not be held liable in the event of non-compliance with the legislation of the country in which the Services are provided, which it is up to the Client, who is solely responsible for the choice of Services requested, to verify.
ARTICLE 9 - Data Processing and Liberties
In application of the law 78-17 of January 6, 1978, it is reminded that the personal data requested from the Client are necessary for the processing of his reservation and the establishment of invoices, in particular.
This data is processed and intended for the Résidence Hôtelière and may be communicated to any of its partners responsible for the execution, processing, management and payment of reservations as well as the Client's stay.
In addition, the Résidence Hôtelière may send its customers its newsletter, promotional offers, newsletters following a registration granted by the Customer, a satisfaction questionnaire following his hotel stay.
The processing of information communicated through the Résidence Hôtelière website has been declared to the CNIL.
In accordance with national and European regulations in force, the Client has a permanent right of access, modification, rectification and opposition with regard to information concerning him/her.
This right can be exercised under the conditions and according to the methods defined on the Résidence Hôtelière website.
The personal data protection policy can be consulted in the Personal Data Protection Charter available on the Résidence Hôtelière website.
ARTICLE 10 - Intellectual Property
The content of the Website and all the elements relating to the visual identity of the Résidence Hôtelière are the property of the Vendor and his partners and are protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an infringement of copyright.
ARTICLE 11 - Unforeseeability and force majeure
The present General Terms and Conditions of Sale expressly exclude the legal regime of unforeseeability provided for in Article 1195 of the Civil Code for all operations of Services from the Provider to the Customer. The Service Provider and the Customer hereby waive the right to invoke the provisions of Article 1195 of the French Civil Code and the unforeseeable circumstances provided for therein, and agree to assume their obligations even if the contractual balance is upset by circumstances that were unforeseeable at the time of the conclusion of the sale, even if their performance proves excessively onerous, and to bear all the economic and financial consequences thereof.
The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, as defined in Article 1218 of the Civil Code.
Article 12 : Other provisions
The present General Terms and Conditions of Sale, the Personal Data Charter, the Terms and Conditions of Sale of the fare booked by the Client, the Reservation Request, the Reservation Confirmation by the Client, constitute the entire agreement of the parties within the limits of its purpose. They replace and cancel, consequently, within this limit, any verbal or written agreement which would be previous to them.
No tolerance, whatever the nature, extent, duration or frequency, may be considered as creating any right and may not lead to limit in any way whatsoever the possibility of invoking each of the clauses of these General Terms and Conditions of Sale, at any time, without any restriction.
Any clause of the present General Terms and Conditions of Sale which would be declared null or illegal by a competent judge would be deprived of effect, but its nullity would not affect the other stipulations, nor affect the validity of the General Terms and Conditions of Sale as a whole or their legal effects.
The acceptance of these general conditions of sale induce the full and complete acceptance of the internal regulations of the Residence Hotel applicable during his stay. It is the responsibility of the client to be informed, to respect and to apply the internal regulations and its possible modifications.
ARTICLE 13 - Applicable law - Language
These General Terms and Conditions of Sale and the operations arising from them are governed by and subject to French law.
The present General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.
ARTICLE 14 - Litigation
All disputes to which the purchase and sale operations concluded in application of these general sales conditions could give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not be resolved between the Résidence Hôtelière and the Client, will be submitted to the competent courts under the conditions of common law.
The Client is informed that he/she may, in any case, resort to conventional mediation, in particular with the Commission de la médiation de la consommation (C. consom. art. L 612-1) or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
ARTICLE 15 - Pre-contractual information - Customer acceptance
The Client acknowledges having been informed, prior to making a reservation and concluding the contract, in a legible and comprehensible manner, of these General Terms and Conditions of Sale, the personal data protection charter as well as the internal regulations of the Résidence Hôtelière and all the information listed in Article L. 221-5 of the Consumer Code, and in particular the following information:
● the essential characteristics of the Services, taking into account the communication medium used and the Service concerned;
● the price of the Services and related costs;
● in the absence of immediate execution of the contract, the date or deadline by which the Provider undertakes to provide the reserved Services;
● information relating to the identity of the Provider, its postal, telephone and electronic contact details, and its activities, if not apparent from the context,
● information relating to the legal and contractual guarantees and their implementation modalities;
● the functionalities of the digital content and, if applicable, its interoperability;
● the possibility of resorting to conventional mediation in the event of a dispute;
● information on important contractual conditions.
● the accepted means of payment.
The fact that a natural person (or legal entity) makes a reservation on the Résidence Hôtelière Website implies full and complete adherence to and acceptance of these General Terms and Conditions of Sale and an obligation to pay for the Services ordered, which is expressly recognized by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Provider.
Failure to comply with the above provisions shall result in immediate termination of the contract.
POSEIDON CARAIBES PERSONAL DATA PROTECTION CHARTER
The terms used in the present document and which are capitalized without having been previously defined have the meaning given to them below:
"Client" means a natural person of legal age or a legal entity, acting for personal or professional purposes and having full legal capacity to enter into commitments hereunder.
"Reservation request" refers to any request made by the Client to reserve an apartment in the Résidence hôtelière.
"Hotel Residence" refers to the POSEIDON CARIBBEAN Hotel Residence, operated by SARL POSEIDON CARAÏBES with a capital of 1000 €, whose head office is located at 11 Rue des Arts et Métiers Lot Dillon Stade C/O Buro 97200 FORT-DE-FRANCE, registered with the Fort de France Trade and Companies Registry under the number 832 685 457 00018
"Partners" means all service providers who have concluded a service contract or partnership agreement with the Hotel.
"Service" means any apartment reservation service of the Residence Hotel made by the Client on the Hotel's website or by telephone.
The "Résidence Hôtelière website" refers to the website dedicated to the Hotel and accessible at the following address https://poseidon-caraibes.com
Article 1 - Processing of personal data
The Customer's Apartment Reservation Request may involve the processing of personal data. If the Client refuses to have his/her data processed, he/she is requested to refrain from using the services of the Residence Hotel. This processing of personal data is done in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (hereinafter "GDPR"). In addition, in accordance with the French Data Protection Act of 6 January 1978, the Client has, at any time, the right to query, access, rectify, modify and oppose all of his personal data by writing, by post (RESIDENCE HOTELIERE POSEIDON CARAÏBES 11 RUE DES ARTS ET MÉTIERS LOT DILLON STADE ℅ BURO 97200 FORT-DE-FRANCE) or electronically (firstname.lastname@example.org) providing proof of his identity. This personal data is necessary for the processing of the Reservation Request and the preparation of invoices, if applicable, as well as for the improvement of the services offered by the Résidence Hôtelière.
Article 1.1 - Duration of storage of your data
If you leave a comment, the comment and its metadata are kept indefinitely. This allows us to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.
For users who register on the Résidence Hôtelière website (if possible), we also store the personal data indicated in their profile. All users can view, change or delete their personal information at any time (except for their username). The managers of the site can also see and modify this information.
Article 2 - Sharing of collected data
The Résidence Hôtelière may use third-party companies to perform certain operations. The Client accepts that third-party companies may have access to his/her data to enable the completion of his/her Reservation Request. These third-party companies only have access to the data collected in order to perform a specific task. In addition, the Client may receive information or commercial offers from the Résidence Hôtelière or its partners. The Client may at any time oppose the receipt of these commercial offers by writing by mail (RESIDENCE HOTELIERE POSEIDON CARAÏBES 11 RUE DES ARTS ET MÉTIERS LOT DILLON STADE ℅ BURO 97200 FORT-DE-FRANCE) or by electronic means (email@example.com). In addition, Customer information may be transmitted to third parties without their prior express consent in order to achieve the following purposes: to comply with the law, to protect any person from serious bodily harm, to combat fraud or attacks on the Résidence Hôtelière and to protect the property rights of the Résidence Hôtelière. All information collected about a Reservation Request and its environment may be used for promotional purposes in the form of advertising or press articles on all media (paper, press, posters, flyers, internet, etc.) without the express consent of the Client, who may request a right of review by writing by mail (RESIDENCE HOTELIERE POSEIDON CARAÏBES 11 RUE DES ARTS ET MÉTIERS LOT DILLON STADE ℅ BURO 97200 FORT-DE-FRANCE) or electronically (firstname.lastname@example.org)
Visitors' comments can be checked using an automated service for detecting undesirable comments.
Article 3 - Data protection
The Résidence Hôtelière ensures an appropriate level of security proportionate to the risks incurred and their probability, in accordance with the RGPD. However, these measures do not constitute a guarantee and do not commit the Résidence Hôtelière to an obligation of result regarding data security.
Article 4 - Cookies
To allow its Users to benefit from optimal navigation on the poseidon-caraibes.com website and to improve the functioning of the various interfaces and applications, the Résidence Hôtelière may place a cookie on the User's computer. This cookie makes it possible to store information relating to navigation on the site, as well as any data entered by the Users (in particular email, comments, name, etc.). The User expressly authorizes the Company to place a file called a "cookie" on the User's hard drive. The User has the possibility to block, modify the duration of conservation, or delete this cookie via the interface of his browser. If the systematic deactivation of cookies on the User's browser prevents him/her from using certain services or features of the site, this malfunctioning shall in no way constitute damage for the member who shall not be entitled to claim any compensation as a result.
Article 5 - Comments
When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect undesirable comments.
Article 6 - Embedded content from other sites